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Legal

Privacy Policy

This policy describes how 10016 collects, uses, and protects your information when you use our site and tools.

Last updated: February 7, 2025

Introduction

10016 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website and tools. By using 10016, you agree to the practices described in this policy.

Information we collect

We may collect: (1) Information you provide—such as name, email, or feedback when you contact us, sign in, or use features that require an account; (2) Usage data—such as pages visited, tools used, and general interaction with the site; (3) Technical data—such as IP address, browser type, device type, and approximate location; (4) Content you submit—data you paste or upload into our tools (e.g. text, images) to process it. We use this only to provide the service and do not use your tool input for advertising or selling to third parties.

How we use your information

We use the information we collect to: operate and improve the Site and our tools; respond to your requests and support; send you important updates about the service (if you have agreed); analyze usage to improve performance and user experience; protect against abuse and enforce our Terms of Use; and comply with applicable law. We do not sell your personal information to third parties.

Cookies and similar technologies

We may use cookies, local storage, and similar technologies to remember your preferences, keep you signed in, and understand how the Site is used. You can control cookies through your browser settings. Disabling certain cookies may affect some features of the Site.

Third-party services

We may use third-party services for hosting, analytics, authentication, or other functions. These providers may collect or process information subject to their own privacy policies. We choose providers that we believe respect user privacy and use data in line with our commitments in this policy.

Data retention

We retain your information only as long as needed to provide the service, comply with law, or resolve disputes. Content you submit through our tools (e.g. for conversion) is typically processed in real time and not stored longer than necessary to deliver the result. Account and contact data may be kept until you ask us to delete it or we no longer need it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; or receive a copy of your data. To exercise these rights or ask questions, contact us at hello.ainfotech@gmail.com or through our Contact page. We will respond in accordance with applicable law.

Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we cannot guarantee absolute security but we work to keep the Site and your data safe.

Children

Our Site is not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Your continued use of the Site after changes take effect means you accept the updated policy. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy or our data practices, please contact us via the Contact page or at hello.ainfotech@gmail.com. We will do our best to respond in a timely manner.